Shipping policy

We deliver to Switzerland, every member state of the European Union except Cyprus, and the United Kingdom.

Delivery time

Every order arrives in 3 to 5 business days. When your parcel leaves, an email follows with its tracking link.

Cost

Delivery is complimentary on every order.

Destination	Delivery time	Delivery cost
Switzerland	3–5 business days	Complimentary
European Union (except Cyprus)	3–5 business days	Complimentary
United Kingdom	3–5 business days	Complimentary

Duties and taxes

Prices include VAT, customs duties and import taxes for Switzerland, the European Union and the United Kingdom, so there is nothing more to pay on delivery.

Address

Please check your delivery address at checkout. If a parcel comes back to us undelivered, we contact you to send it again or refund you.

Damaged or wrong item

Tell us within 7 working days of delivery; we send a replacement. Details are in our Refund policy.